If you need to contact us, give
us a call or send us an email, we respond quickly to
email even outside our regular business hours. If you
call and get our voice mail, leave a message, we will
call you back shortly.
Please read
ALL of the messages below
BEFORE sending us an email
We do not operate a
walk-in retail store and local pick up of
merchandise is not
permitted. All orders are placed through
the website, we cannot accept telephone orders.If you plan to
email us about anything related to an International
shipment, read our
International
Shipping page and our
International
Information page before sending an
email, most questions are
answered there. Our
FAQ's may have your question already
answered, read through them first.
If
you plan to email us about an order confirmation, the
Order Confirmation Email
you receive from PayPal is the
ONLY order
confirmation you will receive, we don't generate an additional order confirmation, the
email from PayPal confirms that we have received
your order, it also details every aspect of your
order such as your shipping address, every item in
your order details and
item options. We are so busy working
in the shop every day that our time is better spent working on
customers projects instead of answering questions
about whether or not we received your order, so
please don't write us asking if we received your
order, if you submitted it and paid for it, we
received it...
If you
placed an order within the last 45 days for
ANY item described as
"Custom Manufactured,
Custom Built or
Customized",
it
can take up to 45 days before your order is complete and
ready to ship. If it has not been 45 days since
you placed your order and you have not received a
shipping confirmation email then your order is pending
completion, so please be patient while we work through
orders that came in before yours by other
customers and then we can complete your
order,
don't write us asking when it will ship, it will ship
just as soon as your order is complete.
Location: |
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Stockton, California, USA |
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Telephone: |
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209-565-2112 |
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Hours of Operation: |
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9:00 am to 4:00 pm -
Monday - Friday
All times are Pacific Time
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e-Mail: |
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e-Mail us
Read ABOVE
and our
FAQ's
before sending your message, your question may
already be answered... |
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