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International Order Verification Procedure

For some of our international customers we are required to have them verify and authenticate a purchase after we receive an online order.

Shortly after we receive an order from select international customers we send them an Order Details Verification Required email requesting that they verify the following 3 details about their order.  Your response must be sent to us in English ONLY.

  1. Verify / confirm that you authorized or placed the order.

  2. Provide the complete shipping address.

  3. Verify each item, QUANTITY and selected options within the order are 100% correct.

For your reference, at the bottom of  the Order Details Verification email message it will contain the details of each item purchased.

We expect a response from you immediately, do not wait to respond. If we do not receive a response within 3 days the order will be cancelled. We will only request this verification once, so be sure to check your inbox or your spam folders for our email message.

Once we receive your response we will validate the information you have provided and determine if we can proceed with the order. We will confirm acceptance of the order once it has been validated.

If you have any questions about this Order Details Verification procedure you can contact us through the Contact Us link at the top of any page on the web site.

- International Sales

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Home All prices are subject to change. All orders are subject to product availability. All prices are in USD.
OverDrive Custom Guitar Works reserves the right to cancel any order.

Fender®, Strat®, Stratocaster®, Tele® & Telecaster® are registered trademarks of the Fender Musical Instrument Corporation.
OverDrive Custom Guitar Works is not affiliated with Fender Musical Instrument Corporation.

All content and photographs are the sole property of OverDrive Custom Guitar Works and are not public domain.
Unauthorized duplication or usage of any content of the OverDrive Custom Guitar Works web site is strictly prohibited.

OverDrive Custom Guitar Works is an authorized Fender® parts and accessories dealer, authorized Seymour Duncan dealer and an authorized Allparts dealer. 
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